subordinates and superior. Horenso should be practice often in the workplace. Horenso is a good practice for every employee especially those newly recruit staff.
Horenso is to teach managerial personnel on how to
get reports from their subordinates and how they should report to the
superior.
Although subordinate are told to report everything in details but they are often fail to do so.
The main reason subordinates failed to report tom their superior are:
- Dislike the manager
- Forgot to report
- Not acknowledging the necessity of reporting.
Among the above items reasons are the most important
reason is “ dislike manager”. Subordinates, who felt uncomfortable or
lack of trust with their superior, often do not report every little
details until it becomes a very big issue, which could be unsolvable.
Example, a subordinate has sent a replace product
without reporting to the superior. The product reject again by customer
due to it should be re-test and adjust the machines if still out of the
specification approved as per customer requirement prior send to
customer. Consequently, one drum is lost not to mention the time and
cost to send a product as a replacement.
Since the most important rason for not reporting is
“disliking manager”, how it can be solve? In order to practice good
HORENSO, basis way of thinking can change a person action. Hence, it
could improve a person ability to communicate, good human relations can
generate trust between two parties.
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